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Privacy Policy

Last updated: January 2024

Introduction

Spring Systems ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our EDI and retail compliance services.

Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Name, email address, phone number, company name, and billing information that you voluntarily give to us when you register, contact us, or use our services.
  • Business Information: Information about your trading partners, EDI transactions, and retail compliance requirements necessary to provide our services.
  • Usage Data: Information about how you access and use our website and services, including IP address, browser type, device information, and pages visited.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our EDI and compliance services
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and security breaches

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • Trading Partners: As necessary to facilitate EDI transactions and retail compliance between you and your trading partners.
  • Legal Requirements: When required by law, regulation, or legal process, or to protect our rights and the rights of others.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Opt-out of marketing communications
  • Data portability

Cookies and Tracking

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Spring Systems

Phone: 888.275.2160

Have Questions About Privacy?

Our team is here to help. Contact us with any privacy-related questions or concerns.